Welcome to Umex Mart. By using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.
General Information
- This website is operated by Umex Mart
- By accessing our site, you agree to follow all terms, policies, and conditions
- We reserve the right to update or change these terms at any time without prior notice
Products & Information
- We try to display all products as accurately as possible
- However, slight variations in color, design, or packaging may occur
- All products are subject to availability
Pricing & Payment
- All prices are listed in PKR (Rs)
- We offer Cash on Delivery (COD) across Pakistan
- Prices may change at any time without notice
Order Confirmation
- After placing an order, you may receive a confirmation call/message
- Orders may be canceled if:
- Customer is unreachable
- Order details are incomplete
- Product is out of stock
Shipping & Delivery
- Delivery time is usually 2–5 working days
- Delays may occur due to weather, courier issues, or remote locations
- Customers must check the parcel at the time of delivery
Order Responsibility
- Once the parcel is delivered and accepted, responsibility transfers to the customer
- Please ensure correct address and contact details while ordering
Return & Refund Policy
- Returns are only accepted in valid cases such as:
- Wrong product delivered
- Damaged product
- Customers must contact us within 24 hours of delivery
- Proof (images/videos) may be required
Prohibited Use
You are not allowed to:
- Use our website for illegal activities
- Provide false information
- Attempt to harm or hack the website
Intellectual Property
- All content on this website (images, text, logo) belongs to Umex Mart
- You may not copy or reuse without permission
Limitation of Liability
- We are not responsible for:
- Delays caused by courier services
- Minor product differences
- Customer misuse of products
Changes to Terms
- We may update these terms at any time
- Continued use of the website means you accept the updated terms
Contact Us
If you have any questions, feel free to contact us:
Thank you for shopping with Umex Mart 💙